Privacy Policy
Last updated: October 2025
Welcome to ProCyclingMechanics.gr.
Your privacy is very important to us. This Privacy Policy explains how Pro Cycling Mechanics (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, make a booking, or interact with our team (collectively referred to as the “Services”).
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect personal and non-personal information in the following ways:
a. Information You Provide Directly
When you contact us, book a service, subscribe to our newsletter, or fill out a form on our site, we may collect:
Full name
Email address
Phone number
Address or service location
Preferences or notes regarding your bike/service
Any other information you choose to share
You may choose not to provide certain information, but doing so may limit your ability to use some of our services or features.
b. Information Collected Automatically
When you browse our website, we automatically collect non-identifiable data such as:
Your IP address
Browser type and version
Device type
Pages visited and duration of visit
Referring website or source
General geographic location (city/country)
We use this data to improve the performance, functionality, and security of our site.
c. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalize your experience, analyze site traffic, and remember your preferences.
You can manage or disable cookies through your browser settings, but some parts of our site may not function properly if you do.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process bookings and provide requested services
To respond to your inquiries and customer support requests
To send updates, offers, and service reminders (if you have given consent)
To improve our website, services, and user experience
To ensure compliance with our Terms & Conditions and applicable laws
To send administrative messages, confirmations, or notifications about your service
We may also use non-personal data in aggregated form for statistical and analytical purposes.
3. Sharing Your Information
We respect your privacy and only share your information when necessary:
Service Providers: We may share limited data with trusted third parties who help us operate our business (e.g., hosting providers, payment processors, delivery partners). These partners are required to keep your information secure and use it only for the agreed purpose.
Legal Requirements: We may disclose information when required by law, to comply with legal obligations, or to protect our rights, safety, or property.
Business Transfers: In the unlikely event of a merger, sale, or business restructuring, customer data may be transferred as part of that process, subject to the same privacy protections.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Marketing and Communication Preferences
If you provide your email or phone number, we may send you promotional messages or service updates that we believe may interest you.
You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at info@procyclingmechanics.gr.
Even if you opt out of marketing, we may still send you essential messages (e.g., appointment confirmations or service notifications).
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
When information is no longer required, it is securely deleted or anonymized.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
However, please note that no online platform or email transmission is 100% secure. You share information with us at your own risk.
7. Your Rights (GDPR Compliance)
As a user located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
The right to access and receive a copy of your personal data
The right to request correction of inaccurate information
The right to request deletion (“right to be forgotten”)
The right to object to processing or restrict certain uses
The right to data portability (to receive your data in a structured format)
The right to withdraw consent at any time
To exercise any of these rights, please contact us at info@procyclingmechanics.gr.
We may need to verify your identity before fulfilling your request.
8. Children’s Privacy
Our website and services are not directed to children under 18 years of age.
We do not knowingly collect personal information from minors.
If we discover that we have collected such data, we will delete it immediately.
9. Third-Party Links
Our website may contain links to other websites or services operated by third parties.
We are not responsible for the privacy practices or content of those external sites.
We recommend reviewing their privacy policies before sharing any personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
Your continued use of our website or services after such updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Pro Cycling Mechanics
📍 Athens, Greece
📧 Email: info@procyclingmechanics.gr
🌐 Website: https://procyclingmechanics.gr
